Q. Are your products pre-shrunk?

While our clothing doesn't come pre-shrunk, we wouldn’t want you to be too concerned about it. All cotton products tend to shrink a bit naturally. As a best practice, we suggest keeping our products away from too much heat, so as to avoid excessive shrinkage.

 

Q. Will the colour/prints fade when washed?

From our fabric to our dyes, we keep it all natural and hence some fading can be expected over time. But here are some easy ways we suggest to keep those prints and colours looking strong:

• Try washing without the use of potent detergents and avoid bleach altogether
• Tumble dry on low

 

Q. How can I get in touch with you guys?

Be it queries, feedback, or even complaints, we are ‘otter’-ly eager to hear from you! You write to us at: reachus@olaotter.com 

 

Q. How do I redeem my promo code?

While at checkout, you’ll be offered a space to enter your promo code. Upon entering your code, the respective offer or discount will be applied to your order instantly.

 

Q. How to take best care of baby clothes?

Here are some small tips to keep our clothing durable and their colours/prints strong:

• Try using gentler detergents
• Wash in cold water
• Tumble dry on low
• Cool iron inside out

 

Q. What size will best suit my child?

You’ll always find a detailed size guide for each of our products on its product page.

 

Q. Can there be a difference in colour between the product photograph on the website and the actual product?

A slight variation in colour can be expected as the appearance of colours can vary based on your monitor’s settings, and even the lighting conditions during the product’s photoshoot.

 

Q. Do your products comply with testing standards?

 We’ve made it our mission to keep families happy and safe. Our products comply with all testing standards.

 

Q. What makes Ola! Otter unique?

Our line of products is future-loving. It’s sourced consciously, ever in gratitude to Mother Earth, so as to preserve her for generations to follow. Through our playful and light-hearted designs, we attempt to promote the silly-innocence and enthusiasm of little ones having fun within the warmth of their families. 

 

Q. What is Organic Cotton exactly and what makes it better?

 Organic Cotton is cultivated mindfully, without the use of genetically modified seeds, and synthetic chemicals such as fertilisers and pesticides. This makes it safe for the environment, the cotton workers, and ultimately, the consumers. 

Completely devoid of any harmful chemicals, organic cotton is known to be hypoallergenic and extremely gentle on baby skin.